Returns & Exchanges
At Aroeve, we want you to be completely satisfied with your home environment, which is why we offer a 30-day return policy on all our air purifiers and home appliances. If you are not happy with your purchase, we provide a straightforward process to ensure a quick resolution.
Initiate Your Request
Contact our customer support team via email with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Carefully pack the item in its original packaging, including all filters, power cables, and manuals to ensure the product remains undamaged during transit.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Receive Your Refund
Once our warehouse inspects the returned unit, we will process your refund back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing